Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

When you interact with GeoVerse, register for services, request demos, contact us, or subscribe to updates, we may collect:

• Full name
• Email address
• Phone number
• Organization or institution name
• Job title
• Billing or communication details

b) Geospatial & Usage Data

Depending on the services you use, GeoVerse may collect:

• Location-based information
• GIS datasets and uploaded spatial files
• Device information
• Browser type and version
• IP address
• Access timestamps
• User activity logs
• Application usage statistics

c) Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and usage behavior
• Enhance platform security

You may disable cookies through your browser settings; however, some features of the platform may not function properly.

2. How We Use Your Information

GeoVerse uses collected information to:

• Operate and maintain the GeoVerse platform
• Provide geospatial analytics, dashboards, and Web-GIS services
• Improve platform functionality and user experience
• Personalize content and recommendations
• Respond to support requests and inquiries
• Send service updates, newsletters, or promotional communication (with consent)
• Monitor platform security and prevent unauthorized access
• Conduct research, analytics, and product development

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following situations:

a) Service Providers

Trusted third-party vendors may assist us in hosting, analytics, technical support, cloud infrastructure, or communication services. These providers are contractually obligated to maintain confidentiality and data security.

b) Legal Compliance

We may disclose information if required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, users, or platform security.

c) Organizational Collaboration

For institutional, academic, NGO, or government projects, limited project-related data may be shared with authorized collaborating entities under confidentiality agreements.

4. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your data against:

• Unauthorized access
• Data loss
• Misuse
• Disclosure
• Alteration or destruction

While we strive to use commercially acceptable security measures, no online system can guarantee absolute security.

5. Data Retention

We retain personal and project-related information only for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Support operational and research purposes

Users may request deletion of eligible personal data subject to legal and contractual limitations.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request portability of your data

To exercise these rights, please contact us using the details below.

7. Children's Privacy

GeoVerse does not knowingly collect personal information from children under the age of 13 without parental or institutional consent. If you believe such information has been provided, please contact us immediately for removal.

8. Third-Party Services & Links

GeoVerse may contain links to third-party platforms, GIS services, APIs, or partner websites. We are not responsible for the privacy practices or content of external websites or services.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technologies, or services. Updated versions will be posted on the GeoVerse website with the revised effective date.